Design Flex Onboarding

Explore centralized onboarding resources for new and existing Design Flex customers: login to your Cyncly Account, activate your subscription, complete setup, learn best practices with self-paced and instructor-led training, access expert support and more to get started quickly and make the most of your software.

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Cyncly Account gives you full control of all your software subscriptions and products.

Design Flex onboarding is streamlined: activate your subscription in Cyncly Account, finalize company and shop details, and set user access so your team can start designing right away. With in-app onboarding and clear help center guides, new users can complete key tasks where they work.

Admins begin by activating Flex for the company, confirming company details, branding, and currency, and updating the Default shop with accurate addresses and contacts. Assign user roles and access before inviting designers to set personal preferences like language, default naming, and price visibility.

Designers can then add a project, configure defaults, and access Cloud catalogs, live pricing, and search to keep designs accurate and up to date. A fast, supported setup helps teams move from activation to production consistently.

Get up & running on Design Flex. Move seamlessly from 2020 Design Live.

We want you to quickly and easily install or update Design Flex.

Here are key points to help on your journey.

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System requirements

Review computer hardware requirements for Design Flex.

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Installation guide

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Contact support for help

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Training

Sign up for one or more of our instructor-led, online classes to maximize your investment in your software.

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Manufacturer catalogs

We offer a complete list of universal generic and manufacturers’ catalogs in a file base format or on Cloud.

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Support Center

The Support Center is a collection of how-to articles related to Design Flex. Quickly get answers about downloads, installations and updates. 

Switch to Design Flex for greater flexibility

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Design Flex system recommendations version 14

Actively supported operating systems:
  • PC operating systems (64 bit): Windows 11, Windows 10.
Recommended hardware specifications:
  • Processor: Intel i7 (8 Core) or AMD Ryzen 7.
  • System memory: 16 GB RAM.
  • Hard drive: NVMe with 30GB free disk space.
  • Video card: Dedicated video card (such as NVIDIA RTX3050).
Notes:
  • High-speed internet connection for updates and Cloud usage.
  • Running Design Flex Version in a virtual environment such as VMware or Parallels will impact rendering performance.
Discover the latest in Design Flex v14.6

FAQs

Your questions about Design Flex answered

Windows 11 is actively supported for Design Flex. 

Confirm supported Windows versions, dedicated GPU availability, updated drivers, adequate RAM and NVMe storage, and a stable high-speed internet connection; avoid virtualized environments when possible to maintain rendering performance.

Running in VMware or Parallels can impact rendering performance; native Windows is recommended for best results.

Admins assign roles and access per user in the Flex Admin area to control visibility and permissions across shops and features.

Use the Flex help center onboarding articles, including Initial Activation and Setup and User Settings, plus in-app onboarding for key tasks.

Access step-by-step help articles, product documentation, and community resources in the Support Center; if issues persist, contact Support with details on licenses, environment, and any error messages to accelerate troubleshooting and resolution.