Product Overview: Office
1. FUNCTIONAL OVERVIEW
1.1 Office covers a range of professional design software specific to the commercial market, that suits Customers’ space planning requirements. It is widely used by interior designers to develop detailed workspaces layouts, generate 3D visualizations and prepare design specifications using tools such as Cap, Cap Complete, Giza. Worksheet can be used across multiple departments including sales, design, project management etc. The software streamlines the entire design-to-quote process, ensuring that everything from furniture placement to cost estimation is handled efficiently. There are multiple tools available under the Office product category, as described below, sold in bundles of Customer’s choice.
Product |
Overview |
|
Cap |
A space planning and specification tool that runs on AutoCAD enabling users to design layouts and specify manufacturer catalogs directly within the CAD environment. |
Includes Worksheet and Visual Impression |
Cap Complete |
Eliminates the need for users to purchase a separate AutoCAD license, making it a more cost-effective and all-in-one package. It offers the same drawing and space planning capabilities as Cap, however, due to it not being on AutoCAD there are limitations with some of the drawing features. |
Includes Worksheet and Visual Impression |
Giza |
A standalone space planning and specification tool that doesn’t require AutoCAD, allowing users to design office layouts and work with manufacturer catalogs in a more simplified environment. |
Includes Worksheet and Visual Impression |
Worksheet |
A comprehensive specification and pricing tool designed to support the commercial furniture industry. It enables users to generate detailed quotes, using manufacturer catalogs, with advanced features for pricing, discounting and client-ready outputs. |
Sold as a standalone product as well |
Visual Impression |
A rendering tool that transforms 2D furniture layouts into 3D visualizations, helping clients better understand and approve design concepts by bringing spaces to life. |
Not a standalone product, but is included with all purchases of Cap, Cap Complete and Giza, since September 2023 |
2. KEY PROPERTIES AND FUNCTIONALITIES
2.1 Space Planning and Design: Plan and design efficiently using a range of solutions tailored to your specific needs. The portfolio includes Cap, Giza, and Cap Complete. All these options include intuitive features to help you create designs efficiently and effectively.
2.2 Specify and Organize: Extend your capabilities beyond design. Cap, Giza and Cap Complete all include Worksheet, the most comprehensive specification tool in the industry, designed to build detailed quotes, create proposals and generate order-ready specifications. Allow your sales and design teams to communicate project data with each other and with other areas of your business. Ensure a seamless workflow with a comprehensive solution that supports every stage of your process.
2.3 Visualize the future: Visual Impression is included with Cap, Giza and Cap Complete. This visualization tool’s addition to Office enables users to present designs with 3D visualizations, using actual office furniture fabrics and finishes from the widest selection of manufacturer catalogs available. Visual Impression helps bring 2D furniture layouts into 3D visualizations so clients can better understand and approve design concepts.
3. MARKET AND GEOGRAPHICAL REGION
3.1 This product is designed for Commercial Furniture market and is sold mainly in the North America region.
4. CONTRACT TYPE
4.1 Office is offered as a Desktop (On-Premise) product and is available on subscription basis.
5. COMMERCIAL & BUSINESS MODEL / ACCESS RIGHTS
5.1 Office has the following Business / Commercial model and Access Rights:
5.1.1 Office allows access to all the available Modules/optional Modules and catalogues.
5.1.2 Access Rights are granted on a Named User basis, requiring the procurement of an individual license for each Authorized User.
5.1.3 Additional licenses can be acquired at anytime and added to an existing active contract.
5.1.4 Access Right to the Office designing tools is controlled by a Named User license model. The Customer has the ability to allocate the acquired licenses to the Authorized Users.
6. ARCHITECTURE
6.1 Office has been designed for a local Desktop installation.
6.2 Office is accessible to Customers exclusively in production environment.
7. THIRD PARTY SOFTWARE
7.1 Supplier does not use Third-Party software in the development and operation of our Product.
8. SECURITY MANAGEMENT PLAN
8.1 The Supplier’s development team adheres to secure coding practices, with regular code reviews to identify and fix potential security vulnerabilities.
9. PREREQUISITES (FOR USING THE PRODUCT) / PLATFORM REQUIREMENTS
9.1 Office will run on Windows machines, only. The System Requirements are published and updated on our homepage URL links: Installation Support and System Requirements | 2020 Spaces & System requirements for Office v2023.3 – Office (cyncly.com).
10. SECURITY MANAGEMENT PLAN
10.1 The first step in implementing our Product is discovery and requirements gathering, where we identify and understand the organization’s needs and objectives for adopting our Product.
10.2 Once the Order Form is signed between the Parties, Supplier notifies the deployment team. This team then adds the confirmed number of license keys to CS Office.
10.3 The deployment team sends the customer a link via our back office. By clicking this link the Customer can register with the user credentials, and the Onboarding files are accessible by the Customer through download links.
10.4 The same process cycle is followed for adding additional licenses.
11. SUPPORTED VERSION
11.1 Updates and upgrades of the On-Premise part is pushed to the download server and can get downloaded and installed by the users. The company consistently updates and upgrades its Product. These new versions are pushed out to customers to our download server (On-Premise part). Customers can currently use the latest versions of the Product. Supplier ensures all Customers have the same versions available to maintain consistency and ensure everyone benefits from the latest features and improvements.
12. SERVICE DESK
12.1 The standard Service Desk provides support from Monday to Friday, 09:00 to 17:00 in the time zone of your respective Service Desk office. The Service Desk does not operate on weekends or public holidays of your respective Service Desk office.
12.2 Customers can contact the Service Desk by accessing Support Centre by clicking on Office (cyncly.com) or by calling the respective Service Desk.