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Cyncly’s Insight ERP software helps Teknion produce custom furniture faster than ever

Laval, Canada, April 2, 2025 – Cyncly, the leading global provider of software and content solutions that help make amazing spaces for living, is powering manufacturing success at Teknion, a design driven international manufacturer of office furniture. With Insight, Cyncly’s industry-specific ERP software, now coordinating end-to-end manufacturing processes, Teknion has transformed its wood operations, increasing efficiency and profitability while cutting the lead time required to create high-quality custom orders.

Teknion chose to partner with Cyncly to expand its product offering and streamline its complex manufacturing processes. Renowned for its commitment to craftmanship and innovative design, Teknion was facing growing demands to expand its offering while offering more complex and customized furniture solutions faster than ever. Customer expectations for greater levels of customization and fast turnaround made managing operations across multiple facilities increasingly challenging.

Cyncly’s Insight ERP is a powerful, fully-integrated solution specifically designed to meet the demands of woodworking and furniture manufacturers. It provides a centralized platform that automates workflows, improves data flow between departments and delivers real-time insights into every aspect of production — precisely the specialized, customized software solution that Teknion required.

"We managed to launch a brand-new product line called District in less than 6 months. We wouldn't have been able to complete that without the capabilities of Insight,” said Richard Wolfe, President, Toronto System Group, Teknion. “Thinking back to when we launched, we started with a 2D, flat bill of materials legacy system, and when we moved to Insight, we got a configured engineering solution with all the support to allow us to launch a product that had multiple dimensions, multiple finishes and multiple materials. We took District from paper right to our manufacturing solution, to models, to production in just six months – half the time it would have taken in our legacy system, while adding a lot of capability and functionality."

“We worked closely with Teknion to identify their objectives, document their current processes, and ensure the software matched exactly what they needed,” said Joerg Brauns, Sales Director, Cyncly. "As a result of our ongoing collaboration, Teknion now connects all their major operations — order fulfillment, planning and scheduling, production and execution, and supply chain management — in an integrated, transparent, flexible digital platform.”

Cutting lead times by 50%

Insight ERP’s automated Dynamic Routing and Scheduling function ensures parts from different plants arrive at assembly lines in sync, regardless of their start dates. It has helped Teknion cut production times by an incredible 50%, enabling it to meet delivery deadlines with ease and putting it another step ahead of its competitors by reducing lead times by 2-3 weeks.

"The big changes we've seen are that the overall production time through the facility has been cut in half," said Daniel Iacovetta, Plant Manager, Teknion. "In addition to shorter lead times, the amount of work-in-progress material has drastically reduced, so there are fewer parts on the floor, less confusion, and everything is a lot faster going through the plant. Insight gives our team all the information we need to orchestrate production more efficiently."

More efficient production through real-time insights

Real-Time Data Dashboards and automated processes have minimized work-in-progress on the shop floor and improved Teknion’s productivity. “With Insight ERP, our production team now has live data at their fingertips, allowing us to respond to any issues in real time and keep our schedules on track,” said Daniel Iacovetta, Plant Manager, Tekwood.

Insight ERP’s automation and standardization also resulted in a 70% reduction in the engineering resources required for custom orders, while its Improved Inventory Management tool has reduced errors and kept raw materials readily available for production without the need to overstock.

“Insight has transformed how we manage our inventory system,” said Vincent DaSilva, Plant Manager, Teknion Form. “Just from a barcode, I can tell how much inventory we have in each of our racks. Once we go below the minimum, the system flags that with our purchasers so we maintain the right levels of inventory.”

“Insight ERP empowers manufacturers by helping to streamline and optimize every stage of production,” said Bryce Nord, Vice President of Strategic Manufacturing Solutions, Cyncly. “We are thrilled that Insight has had such a transformative effect on Teknion’s business and look forward to seeing how it can help them further shape the future of custom furniture manufacturing.”

The full Teknion story and video of its production process is available at https://www.cyncly.com/en/products/insight/case-study/teknion.