Product Overview: FurniData

1. FUNCTIONAL OVERVIEW

FurniData (Product) is a robust, industry-tested CMS for product data that combines intelligent integration, strong governance and exceptional flexibility. It empowers manufacturers and retailers with secure, accurate, and context-aware product information to help fuel streamlined operations, superior marketing and better customer experiences.

FurniData serves as the central hub of product data management in the kitchen, upholstery and other furniture products industry in Germany and Europe, streamlining the capture, maintenance, and distribution of product information across systems and channels. It ensures accurate, consistent, and up-to-date data flows between ERP systems, marketing tools, sales tools, and external partners.

Key features of the Product include:

• Unified Data Integration

- Acts as a "homebase" for all product data from various sources - ERP systems, spreadsheets, databases, and documents.

- Supports integration of diverse media: 2D/3D graphics, images, and technical drawings.

• Support for Industry Standards

- Delivers data in industry-standard formats like IDM (furniture/kitchen) for broad compatibility.

• Bidirectional Sync and Intelligent Workflow

- Enables seamless data exchange between internal systems and external platforms, keeping all endpoints in sync.

- Optimizes maintenance by ensuring each data point is edited once and propagated across all use cases—minimizing duplication and reducing translation costs.

• Data Quality and Governance

- Provides checks to identify missing elements and logical inconsistencies, acting as a safety net for data integrity.

Built-in authorization workflows ensure that only verified and high-quality data is published for partners and retailers.

• Flexible Localization and Release Control

- Enables customized pricing and product lists by client, region, language, or program.

- Allows businesses to manage the timing of data releases, such as price updates or marketing campaigns.

• Operational & Sales Enablement

- Enhances time-to-market by making updated product information immediately available for campaigns and sales.

- Strengthens the flow of information from manufacturers to retailers and software vendors - reducing errors and improving customer satisfaction.

The table below sets out the core functionality of the Product, as well as components that are customizable with the purchase of additional modules.

2. MARKET AND GEOGRAPHIC REGION

The Product is for the Kitchen, Bathroom and Furniture Retail (KB&Fr) market and is sold to Customers located in the DACH region and more broadly throughout Europe.

3. CONTRACT TYPE

Subscription.

4. TERM

An initial Term as set out in the Order Form, which automatically renews each year unless terminated prior to the auto-renewal.

5. ACCESS RIGHTS

The use of the Product is limited by the Modules / Optional Modules / Optional Features - Optional add-ons – selected by the Customer. These will be specified in the Order Form. Visibility and usability is controlled via license key.

6. SYSTEM REQUIREMENTS

FurniData is a Windows desktop application that requires a current version of Windows and hardware that meets Microsoft’s recommendations for running the operating system.

For optimal performance, high single-core CPU performance and a minimum of 8 GB of RAM are recommended. The Product relies on a Microsoft SQL Server, which should be operated on up-to-date server hardware with standard specifications suitable for medium-sized servers. It is recommended that the server have at least 16 GB of RAM and 1 TB of storage.

FurniData supports all current versions of SQL Server. The solution is hosted within the customer’s environment and is therefore subject to the customer's service-level agreement (SLA). However, Cyncly remains committed to maintaining high product availability and will act immediately to resolve any issues that cause unavailability.

The development and operation of the product also involve the use of third-party software, and use of the product is governed by the applicable license agreements from each of these third-party software providers.

7. SECURITY MANAGEMENT PLAN AND DATA

The Customer is responsible for ensuring the backup of its customer data at all times.

Cyncly follows secure coding practices and conducts regular code reviews to identify and fix potential security vulnerabilities.

8. SUPPORTED VERSION

Cyncly ensures all Customers have the same versions available to maintain consistency and ensure everyone benefits from the latest features and improvements.

However, the Customer has their own configuration of an instance, which contains different features that can be activated via a flag.

Cyncly consistently update and upgrades the Product.

9. SUPPORT SERVICES

Support Services are provided by the QA or the PS team directly to Customers. Enterprise Customers may reach out directly to the Team Lead or Solution Architect.

10. PROFESSIONAL SERVICES

Professional services are offered as set out in the Order Form.

The first step in implementing the Product is discovery and requirements gathering, where Cyncly identify and understand the Customer’s needs and objectives for adopting the Product.