Introduction
Handmade Cabinets LLC, a husband-and-wife-run custom cabinet business in Orlando, Florida, transformed its operations with Design Flex. By leveraging its realistic 3D rendering capabilities and manufacturer catalogs, the team expanded their services, saved time, and improved their customer experience. Within the first year of using Design Flex, sales increased by 4x, enabling them to take on larger-scale kitchen and bathroom design projects.
The Challenge
Time-intensive, manual quoting
With each job highly customised, the team relied on manual spreadsheets and individual calculations to price projects. This approach was not only time-consuming, but it also increased the risk of human error in quotes and invoices.
Limited design visualisation
Homeowners and remodelers struggled to fully envision the cabinets’ final look. Relying on two-dimensional sketches or verbal descriptions often led to miscommunication, design revisions, and occasional rework—slowing down the overall project timeline.
Workflow bottlenecks
Handling every step from designing and building the cabinets to on-site installation stretched internal resources. Without streamlined software, it became challenging to efficiently manage design changes, material sourcing, and production schedules—particularly as the volume of orders increased.
“Before Design Flex, we relied on spreadsheets and sketches—too many errors and frustrated customers.”
Nathalyn Hernandez, Business Owner
The Solution
“What a change in my life and business! This is the first year we have had Design Flex, and so far, our sales are 4x higher than the whole of last year.”
Nathalyn Hernandez, Business Owner
