At a glance
King Contracting, a design-build remodeling business specializing in high-end home and outdoor projects, transformed its sales process with Design Flex.
By adopting the software's advanced 3D rendering and real-time editing capabilities, they streamlined communication, enhanced customer experiences, and achieved an 85% closing rate in initial meetings.
Design Flex enables King Contracting to bring designs to life, eliminating third-party delays and providing a professional edge for high-end clients.
Starting a business from scratch meant Mark needed to get up and running fast. As a sole proprietor managing dozens of projects at a time, he required a platform that could:
- Handle both design and business management in one place.
- Deliver quick, accurate proposals to win competitive bids.
- Provide the visual impact needed to stand out from competitors still using basic 2D line drawings.
Mark’s upscale customers demand precision and high-quality visuals, whether they are building custom homes or accessory dwelling units. He also wanted a solution he could learn on his own without slowing down his fast-moving project pipeline.
When Mark discovered Cyncly’s Design Flex, he saw a tool that offered a familiar workflow to his previous CAD experience, specialized for kitchen, bath, and interior design. He dove straight into Design Flex, teaching himself through Cyncly’s online resources, YouTube tutorials, and hands-on practice.
Design Flex quickly became his all-in-one business dashboard:
- Project Management – Customized project statuses replace the whiteboard on his wall, keeping every job visible and organized.
- Business Insights – The KPI dashboard provides instant access to sales, gross profit, and average sale per customer.
- Presentation Tools – 3D renderings and presentation packets give clients a realistic vision of their space, far beyond traditional line drawings.
- Manufacturer Catalogs – Accurate, up-to-date product data ensures designs are correct the first time and kit files are fabrication-ready.
By offering free consultations and proposals—supported by confidence in his close rate—Mark builds trust and wins business without charging upfront design fees.
“The 3D renderings I can generate give me a competitive advantage over competitors still using line drawings.”
In less than a year, Creo Luxe Interiors has exceeded Mark’s early growth expectations. His close rate of over 80% is driven by strong contractor relationships, professional presentations, and the efficiency of managing projects in Flex.
He can now:
- Manage two dozen projects simultaneously as a sole proprietor without losing track of details
- Confidently produce accurate designs that speed fabrication
- Provide clients with immersive 3D visuals that set him apart in the market
Mark is now negotiating a new lease for a showroom and design center, expanding into solid surface countertops, flooring, and other complementary offerings—all powered by the same software that has supported his launch.
“I can offer free consultations and proposals with confidence I’ll win the business.”
