A professional woman with long brown hair, wearing a beige blazer and white blouse, is standing and smiling while shaking hands with a client across a conference table. Another woman, seated and smiling, is watching the interaction. The setting is a modern office with large windows and paperwork spread out on the table, signifying a successful business meeting and partnership.

Customer Success Plans

Achieve more with tailored success plans that maximize the value you gain from your Cyncly solution.

Why Customer Success Plans

Up to 3x more sales
Greater productivity
Faster response and issue resolution

Get a plan today

CAPABILITIES

Increase visibility, drive more traffic and improve commercial success with contractERP.

Customized for Division 8 & Fenestration: contractERP enhances every project layer.

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Contract Management & Change Orders

Run your jobs from a financial perspective, without losing project management features that perform the operational heavy lifting.

Manage your jobs, from bid to closeout, within the contract that defines and dictates the work.
Manage contract requirements (administrative tasks, purchased and stocked material, all planned labor and expenses) within one system
Be identified of workflow problems before they become a problem
Manage both external and internal change orders

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Product Configurator

contractERP allows you to configure multiple product types, including dimensional material.

Simple configurations such as sizes, colors and shop / work preps
Complex configurations involving multiple levels of subassemblies for special order and fabricated material requirements.
Bi-directional API’s available for estimating/detailing software

Mobile Warehouse Management

Decrease manual storing and organization with perpetual inventory control for stock, special orders and made to order material types.

Using a handheld mobile device, one-off, job-based component inventory can be scanned by the receiving department in real time at multiple locations.
WMS autogenerates barcodes to help containerize in real time, significantly decreasing manual storing and organizational time.
Assign a definition to scanned inventory using dynamic attributes to help identify during pick.

customers

using Cyncly solutions

increase in production throughput

using Cyncly solutions

saved monthly with automation

using Cyncly solutions

KEY BENEFITS

Revolutionize your construction supply chain with contractERP.

KITCHEN, BATHROOM

Winner Flex

Design, showcase, quote and order in minutes, from anywhere. Create inspirational kitchen designs in an immersive 3D experience on a collaborative cloud platform.

Request a demo Product details

KITCHEN, BATHROOM

Design Live

Achieve your full creative and business potential with Design Live. From inspiring designs to efficient project quotation, transform every aspect of your customer journey.

Request a demo Product details

FURNITURE, MANUFACTURING

3CAD

Seamless CPQ software for sales to production. From idea to production, click to see how 3CAD seamlessly connects every stage of the customer and product journey.

Request a demo Product details

KEY BENEFITS

Revolutionize your construction supply chain with contractERP.

Success Plans are tailored strategies designed to help you maximize the value from your relationship with Cyncly. We offer three main types of Success Plans: Premium, Elite and Enterprise, each catering to specific business needs.

Success Plans are ideal for those seeking a personalized customer service experience. It includes comprehensive onboarding, expert training, and 24/7 support to ensure you never feel left alone with an issue.

Key Benefits: Quick Onboarding, Expert Training, Reliable Support

Success Plans offer tailored solutions, expert guidance, and cost-effective strategies.

They are designed to align with your business objectives, providing a clear return on investment and ensuring your business stays on the right path as it grows.

Quick Onboarding: Efficient and smooth transition process
Expert Training: Comprehensive training sessions to equip your team
Reliable Support: 24/7 customer service to address any issues

We assess your unique business needs and tailor our Customer Success Plan accordingly, ensuring that you receive the most effective and relevant solutions to maximize your success.

Our experts partner with you throughout your journey, offering professional consultation, training, and support tailored to your specific needs and goals.

Yes, Success Plans are structured to provide clear ROI. By investing in a Success Plan, you'll see long-term benefits and cost savings through optimized processes and expert guidance.

We work in partnership with you, leveraging decades of experience and deep domain knowledge to ensure you achieve your targeted operational and business objectives.

Our proven Success Plans program provides resources that are available anywhere, anytime. With hundreds of experts, we help you succeed wherever you do business.

We provide personalized, disciplined guidance to ensure your solutions incorporate best practices.

Continuous software maintenance and technical support assure that your software remains secure and “state of the art,” preventing obstacles to your success.

Yes, our services engagements are flexible, allowing you to adapt and scale our resources to meet your needs.

Success Plans incorporate best practices into the solution, ensuring long-term reliability, scalability, and usability. This reduces the administrative effort and time required, lowering the overall cost of ownership.

With more coordinated, thorough, and successful solution deployment, broader use of functionality drives innovation and transformation within your organization.

An enhanced partnership with Cyncly means expert guidance to help you achieve your objectives and get your solution “right the first time.

We leverage years of experience to proactively prevent issues and unplanned distractions.

Dedicated support channels and experienced resources resolve issues faster, improving overall productivity.

A Customer Success Manager (CSM) is assigned to spearhead a transformation partnership, focusing on coauthored ROI.

Expertise and consultation enable rapid commissioning and deployment of your solution.

For more details, contact us here or contact your sales representative for a personalized walk-through of our Customer Success Plans.