Phase 1
Attract & engage
Get found by the right shoppers and pull them into an experience that makes them want to buy.
Key features:
- Advanced SEO and digital advertising put your showroom in front of the right audience
- They land on a Homebase site, browse your catalogue, request samples, and explore your gallery
- Fibi engages them around the clock and guides them through AI visualisation
Phase 2
Capture & convert
Every interaction feeds lead generation, project details and feeding your sales pipeline in one place.
Key features:
- Every interaction feeds lead generation, collecting project details in one place
- Lead management routes details to Design Flex or your CRM, while email follows up automatically
- The in-store kiosk lets customers continue where they left off, shortening the sales cycle
Phase 3
Retain & grow
Keep customers coming back and turn happy clients into your next source of leads.
Key features:
- Automated review requests and reputation management turn satisfied customers into proof that drives the next lead
- AI-powered email marketing keeps past customers engaged for repeat business
- Homebase reporting shows what is working so you can build on it