Streamlining Operations with Zandi CRM

How HWL Windows achieved a paperless office and enhanced customer relations.

A computer screen displaying the "Final Inspection" interface, showing job numbers and tasks left to do for dates 19/8/22 and 23/8/22. The screen also displays a message instructing the user to scan to start. The background shows a workshop with equipment and materials.

HWL Windows has revolutionised its operations by integrating Zandi, a comprehensive CRM system from Cyncly. This system has enabled them to build paperless processes, streamline order processing, and enhance customer relations, resulting in significant time and cost savings.

Cyncly website - Visual 12 Windows and Doors - Residential window and door fabricators - 5 Hero.jpg

We've been able to go paper-free in our office. All documents we receive are digital, and these are attached to the related job file in Zandi. If you were to say to me that you are taking Zandi away from me, that would be extremely disruptive because it has become just an everyday part of our process, and it is really key."

Graham Howatson, Director, HWL Windows

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