Back to overview

Next in flooring: Navigating the digitization wave in the flooring industry

Flooring

Rod Bayless

Rod Bayless

A man sitting at a table in a warehouse using a laptop.

We’re living in an era of digital transformation that spans across a variety of sectors, the flooring industry included. As we welcome fresh talent into our industry, we’re also opening the door to innovative ideas and perspectives. As the General Manager of Flooring at Cyncly, I view digitization as a critical component of our industry’s evolution, and the RFMS Next initiative as a significant stepping stone on this journey.

Recognizing the increasing importance of integrating digital tools into our workflows, we at Cyncly introduced RFMS Next. This initiative represents our commitment to upgrading our leading software’s user interface to better meet the requirements of modern professionals.

The objective of RFMS Next is to provide our leading capabilities in a more refined user experience. We aim to make technology more accessible and intuitive, particularly for newcomers to the industry. In doing so, we echo broader trends in the tech industry, which values simplicity and ease-of-use above all else.

Working in a warehouse

As we move into the second half of our digital journey, RFMS Next becomes an essential player. The ethos behind this platform is that digital tools for flooring should simplify our tasks, not complicate them. This philosophy is embedded into every facet of RFMS Next’s user interface. Our objective is to make the process of flooring selection and installation more efficient, user-friendly, and intuitive.

I am convinced that digital tools, like RFMS Next, will play a defining role in shaping the future of the industry for both flooring sales and flooring manufacturing. The wave of digitization is sweeping across various industries, and we in the flooring industry must ride this wave to stay competitive and relevant.

Warehouse worker

But it’s not just about staying competitive. Effective integration of digital tools allows us to better understand and meet our clients’ needs. They help us forge stronger relationships with our customers and deliver superior results, which is the heart of what we do.

As we approach the future, it’s clear that the path of digitization will not always be straightforward. It presents its own set of challenges, but it’s an exciting opportunity for growth and improvement. At Cyncly, we are committed to leveraging tools like RFMS Next to continually deliver the best to our clients.

The ongoing digital adaptation of the flooring industry is making us more efficient, customer-centric, and prepared for the future. Our aim is to strike a balance between tradition and innovation, marrying industry knowledge with advanced digital tools. Despite the challenges that may lie ahead, I remain excited about the path forward and the promise that it holds.

Share this article

Related blogs

Three individuals sitting at a table, focused on a laptop screen.

Effective sales tips to boost your flooring business

Tag Icon Flooring
December 09, 2024

Whether you're a seasoned pro or new to the flooring industry, these actionable tips can help you increase sales, improve customer satisfaction, and stand out in a competitive market.

A man sitting cross-legged on the floor, using a tablet. The room is filled with moving boxes, a rolled-up carpet, and bright natural light from a window.

The Rule of 3 in flooring sales: A strategy to boost customer satisfaction and close more deals

Tag Icon Flooring
November 26, 2024

In the competitive world of flooring sales, standing out means offering a customer experience that feels both personalized and efficient. One powerful technique to achieve this is the "Rule of 3".

A woman sitting on the floor with a laptop, smiling as she works. The room is brightly lit with large windows, and there are moving boxes and a rolled-up carpet around her.

Navigating cost and margin pressures in the flooring industry to grow revenue

Tag Icon Flooring
November 21, 2024

Learn about the financial challenges faced by flooring companies and adaptive strategies to maintain profitability and expand operations despite the economic landscape.