How integration addresses labor gaps in window and glass plants

Windows, Doors & Glass

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Greg Beachim

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The labor challenge isn’t going away. But how you handle it can change everything.

Labor challenges have become a defining issue for manufacturers and fabricators across the window, door and glass ecosystem. Whether it’s estimators, production planners, installers, or general shop floor talent, the shortage of skilled workers is pushing margins, quality, and delivery schedules to their limits.

And while hiring strategies and workforce development programs remain important, many leaders are asking a deeper question:
How can we optimize the talent we already have?

One answer is becoming clear – integrating core operational systems to reduce the manual burden on your team, eliminate repeat work, and improve handoffs between departments. From quoting to scheduling to production, manufacturers are using integration to build a more resilient operation with fewer people.

Disconnected systems make labor challenges worse

When quoting, production scheduling, and production tracking exist in separate systems – or worse, on spreadsheets – it puts additional strain on already stretched teams:

  • Sales teams overpromise timelines without visibility into shop capacity.
  • Estimators build quotes in isolation, leading to rework downstream.
  • Installers receive incomplete or inaccurate work orders.
  • Production teams are stuck waiting on answers instead of building.

This fragmentation leads to delays, errors, and frustrated employees – just when retaining skilled labor is more important than ever.

WDG

Three ways integration helps your team do more with less

Instead of relying on more headcount, integrated systems help reduce complexity and enable every department to make smarter, faster decisions.

1. Quotes aligned with real capacity

When your CPQ solution is connected to job scheduling, teams can generate quotes that reflect actual lead times and resource availability. That means no more last-minute scrambling when a big job overlaps with an existing production run.

2. Smarter, centralized scheduling

Integrating job scheduling with work order generation ensures projects are slotted efficiently, without relying on one person’s tribal knowledge. This improves predictability and reduces idle time for installers or crews.

3. Work orders that reduce rework

When data flows seamlessly from quote to work order – including product specs, materials, hardware, and installation notes – field teams can execute faster with fewer questions. That saves time, improves accuracy, and reduces onboarding effort for new hires.

Why this matters now

Labor constraints aren’t going away. The industry faces an aging workforce, growing demand for customized products, and competition from other trades. Integration won’t solve the labor shortage – but it will help you make the most of your team’s time and talent.

And as market volatility continues, integration gives you something else: control.
Control over job timelines. Control over resource planning. Control over how work flows across quoting, planning, production, and fulfillment.

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