{"bgColor":"white","heading":"Hoosiers Flooring, a flooring retailer in Indiana, improved efficiency and security with Cyncly Payments. By integrating credit card processing into their business software, they eliminated manual errors, enhanced customer trust, and accelerated cash flow.","description":null,"items":[{"heading":"The Challenge","content":{"heading":null,"body":"

Hoosiers Flooring previously relied on manual credit card processing, requiring salespeople to write down customer details and manually enter them into a separate payment terminal. This process was inefficient, introduced security risks, and delayed order processing. The lack of integration meant payments had to be manually matched to invoices, leading to potential errors and lost transactions. Additionally, collecting deposits for orders was slow, causing delays in order fulfillment and impacting overall cash flow.

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Integrated payment processing

Hoosiers Flooring optimized its payment process by embedding Cyncly Payments within its business system. This removed the need for manual credit card entry, cutting down errors and enhancing operational speed. The integration enabled sales staff to process transactions instantly without switching platforms.

Automated reconciliation and tracking

Replacing phone-based credit card payments with secure digital links strengthened security and increased customer trust. Customers could enter payment details directly and securely, avoiding the risks associated with verbal sharing. This ensures compliance with security standards and improves transaction speed.

Secure and convenient transactions

With real-time tracking and automated reconciliation, Hoosiers Flooring gained enhanced visibility into financial transactions. Payments were immediately recorded and linked to invoices, reducing errors and simplifying month-end accounting tasks. This improved financial accuracy and efficiency across operations.

","media":null,"buttons":[]}},{"heading":"The Outcome","content":{"heading":null,"body":"

Faster payment processing

Payments are now processed instantly, reducing order delays and ensuring seamless transactions. Secure payment links allow for quick and easy transactions without requiring manual card entry.

Improved security & trust

Secure payment links eliminate the need for customers to share credit card details over the phone, reducing risks and enhancing overall data security. This builds customer trust and ensures compliance with best security practices.

Streamlined financial workflows

Automated reconciliation has simplified accounting workflows by instantly recording payments and matching them to invoices. This reduces administrative workload, eliminates errors, and accelerates cash flow.

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Seamless payments, faster order processing at Hoosiers Flooring